Quite frequently when we work with customers we start by analysing there needs and how they gather, manage and use data. It is not uncommon to find the situation where there are unique islands of data. It could be a QA program, and engineering application, logistics or procurement.
Office 365 has been avaialble in Canada for quite some time, but hosted out of US data centres. We have had several of our customers take advantage of the various Small Business or Enterprise product offerings. However the bigest challange has been the data needing to physically located in Canada. This has continued to be an issue in the medical, legal and account profession.
Back in 2002 we wrote the online grocery ordering system for a local grocery store chain called Thrifty Foods. It was very much an experiment, but it was one based on the values that Thrifty Foods was founded on strong customer service principles, and empowering its front line workers to meet customer needs. Online store basically provided another channel to connect with their customers. We operated that system for our customer over 12 years.