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To make a quality assurance program truly successful in an organization, it must become second nature. It must be so obvious that this is how things are done that to do otherwise is simply not the best course of action. Despite this goal, often this is not the outcome. Technology is a double edge sword, it can help achieve the desired outcome or move us away from it. In this session we present some lessons learned showing which strategies work for deploying new technology and which do not. 

Nuxalk Sunrise

Stretching in the early morning light before a morning run last week in Bella Coola, I took this photo of a Nuxalk totem pole facing telephone lines. I was thinking about the privilege we have to be helping build data management capacity in this ancient, and at the same time, youthful community. Besides running and a little fly-fishing, my time in Nuxalk Territory was split between assisting with cultural data cataloging and review for the NX Indigenous Laws project, and working with the ‘Projects’ team on efficient tracking and analysis of development applications, including Crown referrals.


In July 2015, Greg and I visited the beautiful village of Wuikinuxv alongside the Wannock River in Rivers Inlet. We were there to upgrade the Wuikinuxv’s CedarBox server and to provide training on two apps: Cedar Development App (for tracking and analyzing Crown referrals) and CCIRA Marine Indigenous Laws App (for archiving and reviewing historical documents for laws content).

We would like to thank Susan A for inviting us in, Doug B for his support, Cherlyn for booking us into the TechLodge and making great pies (, and Dani, Jennifer and Terry for their hard work.

Bella Bella Eagle - HEILTSUK NATION

In May 2015, Greg and I visited beautiful Bella Bella and worked with Heiltsuk Integrated Resource Management Department  (HIRMD) staff on development applications (Projects) procedures, tracking and analysis.

Hillside Printing Victoria

Hillside Printing has been a Mighty Oaks customer for over 10 years.  When time came to upgrade their ERP solution as well as putting in place the cyber-security systems to manage classified government documents they came again to Mighty Oaks.  

With our partners Sophos we deployed industry leading threat management solutions, full data encryption across all workstations and servers.  Mighty Oaks was there at step of the process in addressing cyber security questions through the RFP process and in subsequent audits and reviews.

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